European Foundation for Quality Management (EFQM)

European Foundation for Quality Management (EFQM) is an organization that has developed a framework for assessing and improving business performance. The EFQM model offers companies a holistic method for identifying their strengths and weaknesses and driving continuous improvement.

The main features of the EFQM model are

Holistic approach: the model looks at all aspects of an organization, including leadership, strategy, people, partnerships, processes, results and innovation.
Assessment framework: Companies can use a structured assessment framework to analyze their performance and identify areas for improvement.
Self-assessment: The EFQM model encourages self-assessment in order to identify internal strengths and weaknesses and implement targeted improvements.
Best practices: Sharing and applying proven methods and processes to increase efficiency and effectiveness.

The benefits of the EFQM model include

• Continuous improvement: Supporting the continuous development and optimization of business processes.
• Quality improvement: Promoting quality in all areas of the company, leading to greater customer satisfaction.
• Employee engagement: Involving and motivating employees by setting clear goals and recognizing their contributions to the company's performance.
• Competitive advantage: Improving competitiveness through systematic and sustainable performance improvement.