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European Foundation for Quality Management (EFQM)


European Foundation for Quality Management (EFQM) is an organization that has developed a framework for assessing and improving business performance. The EFQM model offers companies a holistic method for identifying their strengths and weaknesses and driving continuous improvement.

The main features of the EFQM model are

Holistic approach: the model looks at all aspects of an organization, including leadership, strategy, people, partnerships, processes, results and innovation.
Assessment framework: Companies can use a structured assessment framework to analyze their performance and identify areas for improvement.
Self-assessment: The EFQM model encourages self-assessment in order to identify internal strengths and weaknesses and implement targeted improvements.
Best practices: Sharing and applying proven methods and processes to increase efficiency and effectiveness.

The benefits of the EFQM model include

  • Continuous improvement: Supporting the continuous development and optimization of business processes.
  • Quality improvement: Promoting quality in all areas of the company, leading to greater customer satisfaction.
  • Employee engagement: Involving and motivating employees by setting clear goals and recognizing their contributions to the company's performance.
  • Competitive advantage: Improving competitiveness through systematic and sustainable performance improvement.

The EFQM model is used in various industries and organizations in Europe and around the world to promote excellence and ensure long-term success. It helps companies to develop a culture of quality and innovation and to achieve their strategic goals.
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