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Capability Maturity Model (CMM)


The Capability Maturity Model (CMM) is a model for assessing and improving the maturity levels of processes in organizations. It was originally developed by the Software Engineering Institute (SEI) to assess the ability of organizations to effectively develop and manage software, but was later extended to other areas such as project management and business process improvement.

The CMM consists of five maturity levels that represent an organization's progress towards process improvement:

Initial: processes are unstructured and ad-hoc, with little formal planning or control.
Managed: Processes are documented and disciplined, with clearly defined goals and metrics.
Defined: Processes are standardized and institutionalized, with clear policies and procedures.
Quantitatively Managed: Processes are quantitatively controlled and measurable, with the ability to continuously monitor and improve performance and quality.
Optimizing: Processes are continuously optimized and adjusted to achieve peak performance and adapt to changing requirements.

By applying CMM, organizations can systematically evaluate their processes, identify areas for improvement and take action to continuously improve their maturity and performance.

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