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Gemba is a Japanese term that means “the real place” and refers to the place where value creation takes place, such as the production facility or the workplace. Gemba walks are visits by managers to these locations to observe processes, interview employees and identify potential for improvement.

Direct observation: Managers visit the production area.
Employee interaction: Conversations with employees to gain insights and feedback.
Potential for improvement: Identification and implementation of improvements.


Process improvement: Direct identification of improvement opportunities.
Employee motivation: Involvement of employees in the improvement process.
Increased efficiency: Optimization of production processes through practical insights.

Gemba is used in the lean management philosophy to promote continuous improvement in production.

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